Privacy Policy

Last update:
Wednesday, January 1, 2025

Timber Claw Land Management (“Timber Claw,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website, requesting services, or communicating with us. We follow applicable communication and messaging regulations, including A2P 10DLC, TCPA, and CTIA guidelines.

Timber Claw Land Management (“Timber Claw,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website, requesting services, or communicating with us. We follow applicable communication and messaging regulations, including A2P 10DLC, TCPA, and CTIA guidelines.

1. Information We Collect

We collect only the information necessary to provide requested services and communicate with customers, including:

Contact Information

  • Name

  • Phone number

  • Email address

  • Property or service address

Project Information

  • Property size or acreage

  • Terrain conditions

  • Vegetation or brush density

  • Service requirements or project details

Communication Records

  • Emails and messages

  • Phone call records

  • SMS communications

  • Customer inquiries and support interactions

We do not collect sensitive personal information unless it is required to provide services and you have given explicit consent.

2. How We Use Your Information

We use your information solely to operate our business and provide requested services, including:

  • Providing quotes and estimates

  • Scheduling services and managing projects

  • Communicating about appointments, updates, and service information

  • Responding to inquiries and customer support requests

  • Improving our services and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Communication & Consent

By submitting your phone number through our website, quote form, or scheduling system, you consent to receive SMS messages related to your service, including:

  • Appointment confirmations and reminders

  • Estimate follow-ups

  • Scheduling or weather updates

  • Service-related notifications and customer support messages

Message Frequency: Varies based on project status
Message & Data Rates May Apply

Opt-Out Instructions:

  • Reply STOP at any time to unsubscribe from SMS messages.

  • Reply HELP for assistance.

Opting out of SMS communications may limit our ability to provide real-time updates but will not affect your ability to receive services.

4. Data Protection & Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. Data is stored securely and accessed only by authorized personnel for legitimate business purposes.

5. Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your information where permitted by law

To exercise these rights, please contact us using the contact information listed below.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve website performance and user experience. These tools do not collect personally identifiable information unless voluntarily submitted by you.

7. Third-Party Services

We may use third-party service providers for scheduling, payment processing, communication, or data storage. These providers operate under their own privacy policies and are authorized to use your information only to perform services on our behalf.

8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Timber Claw Land Management
📧 Email: sales@timberclawland.com
📞 Phone: 980 300 0884